Courtney brings a strong foundation in customer service, developed through her experience in the medical industry where empathy, attention to detail and clear communication were essential.
She holds a Certificate IV in Finance and Mortgage Broking and plays a key role in supporting Directors Gill McLean and Sean McLean, assisting clients throughout their lending journey with care and precision.
As a Broker Assistant, Courtney is dedicated to creating a seamless and stress-free experience from initial enquiry through to settlement. She supports clients by coordinating documentation, liaising with lenders and key stakeholders, and ensuring they feel informed, comfortable and supported at every stage of the process.
Courtney takes pride in delivering a high level of service, helping clients feel guided and confident as they move through each step of their finance journey.
In almost every case, no. Brokers are paid a commission by the lender you choose, not by you, so the advice and legwork are free at the point of use.
It's actually the best time. Knowing your borrowing power before you fall in love with a place saves a lot of disappointment later.
Often, yes. A "no" from one lender is usually about that lender's specific policy, not a verdict on you. Different banks assess self-employed income, credit history and complex deals differently - finding the one whose criteria actually fit is exactly where a broker earns their keep.
Gill McLean, Director at Dream Freedom Financial
Tell us a bit about what you're after, and a real broker will be in touch. Not a call centre, not a script.
Whether it's your first home, your fifth investment property, or a business deal other lenders won't touch, we'll find the path that fits.
Dream Freedom Financial is a broking business built on purpose, driven by a genuine desire to help people thrive financially Australia-wide.
